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The Shelburne Sonesta New York, New York City
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Key details
About the Hotel
303 Lexington Avenue,
New York City,
New York,
United States of America,
10016,
New York State
The Shelburne Sonesta New York is a boutique hotel located in the heart of the Murray Hill neighborhood, offering an urban lifestyle experience. It features expansive apartment-style accommodations, some with terraces showcasing views of the Empire State Building. The hotel is also conveniently situated near major landmarks like Grand Central Station and the United Nations.
Location
Murray Hill is easily accessible, bordered by 34th to 42nd Streets, Madison Avenue to the West, and the East River. The hotel is a short walk from Grand Central Station, ensuring convenient transportation around New York City. Nearby landmarks include iconic sites such as the Chrysler Building and Bryant Park.
Rooms
The hotel offers 325 guest rooms and spacious suites, designed to provide comfort with warm, inviting tones. Room options include standard Guest Rooms, Premier Guest Rooms, and One and Two Bedroom Apartments, many equipped with kitchenettes and separate living spaces. Accessible rooms are also available, featuring roll-in showers and grab bars for ease of use.
Eat & Drink
On-site dining includes the Take Care Restaurant, which serves breakfast, brunch, lunch, and dinner with a focus on health and wellness. The Vintage Green Rooftop offers breathtaking views of Midtown Manhattan and serves a selection of craft cocktails and gourmet small plates. In-room dining is available, allowing guests to enjoy meals in the comfort of their accommodations.
Leisure & Business
Guests have access to a 24-hour fitness center and interactive workout options through the MIRROR, available in Penthouse Suites. The hotel's event spaces include a 1,205-square-foot conference room suitable for small to medium meetings. A business center is also available, providing printing and scanning services.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Super Comfortable Bed
“The bed in my room was incredibly comfortable and impeccably clean, making it easy to relax and unwind after a long day of sightseeing.” view full review
Spotless & Stylish
“The bathroom was not only very clean, but also stylish and well-maintained, with ample space that made getting ready a pleasure.” view full review
Convenient Coin Laundry
“The coin laundry facility in the basement was a great find, allowing me to refresh my wardrobe effortlessly without leaving the hotel.” view full review
Impressive Amenities
“I was pleasantly surprised to find full-sized shampoo, conditioner, and body wash in the shower, enhancing my overall experience significantly.” view full review
General
Paid Wi-Fi
Parking
Pets allowed for a fee
Baggage storage
Sports & Fitness
Exercise gym
Services
Paid valet parking
Wake up service
Room features
Paid Wi-Fi in rooms
In-room desk
Media
Flat-screen TV
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Location
303 Lexington Avenue,
New York City,
New York,
United States of America,
10016,
New York State
Map view
303 Lexington Avenue,
New York City,
New York,
United States of America,
10016,
New York State
City landmarks
20 West 34th Street
Empire State Building
2700 ft
Square
Times Square
1.0
mi
Landmark
Rockefeller Center
5200 ft
30 Rockfeller Plaza Enter on West 50th Street
Top of the Rock
5200 ft
Parks
The High Line
1.5
mi
Parks
Bryant Park
3200 ft
Church
St. Patrick's Cathedral
4500 ft
Parks
Central Park
2.3
mi
Libraries
New York Public Library
2400 ft
Square
Macy's
3500 ft
Museums
The Museum of Modern Art
1.1
mi
New York City
Manhattan Skyline
3000 ft
Stadiums
Madison Square Garden
1.1
mi
Museums
Madame Tussauds New York
4900 ft
Broadway Theatre
Broadway
1.5
mi
Mall
Fifth Avenue
4800 ft
Square
Herald Square
3500 ft
Public Building
United Nations New York
3300 ft
175 5th Ave At 23rd St.
Flatiron Building
1.0
mi
Museums
The Metropolitan Museum of Art
2.3
mi
Tower
Trump Tower
1.2
mi
Midtown East
3600 ft
Parks
Madison Square Park
4600 ft
Museums
Museum of Sex
4200 ft
Parks
Washington Square Park
1.6
mi
121 Wooster St
Bowery
2.1
mi
Nearby
405 Lexington and 42nd St.
Chrysler Building
1300 ft
Libraries
Pierpont Morgan Library
1100 ft
150 E 36th St # 158
Sniffen Court Historic District
900 ft
Restaurants
Grand Central Oyster Bar & Restaurant
2000 ft
89 E 42nd St Lower Level
Sarge's Delicatessen & Diner
800 ft
548 3rd Ave Between 36th & 37th Streets
El Rio Grande
900 ft
160 East 38th Street
Duke's
600 ft
560 Third Avenue
Wokuni
400 ft
327 Lexington Ave
House of Lasagna
500 ft
334 Lexington Ave
Salvation Taco
700 ft
145 E 39th St
Pershing Square
1600 ft
90 E 42nd St
Sam's Place
500 ft
132 E 39th St.
Beer and Buns
500 ft
130 E 39th St
Reviews and Ratings
Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
Great location
Spacious rooms
Unreliable heating
Disappointing dining experience
8.2/10
Great
Rooms
8.4
Location
9.2
Service
8.3
Dining
7.5
Guest reviews
8.2/10
based on 10 reviews
4.5/5
based on 5708 reviews
8.3
8.3/10 based on 2268 reviews
#269 of 514 hotels in New York City based on Tripadvisor
Ann
United States of America,
April
2024
7.4/10
My stay at the hotel was a mixed experience. The rooms were spacious, clean, and nicely refurbished, which was great. However, the service was a bit off-putting at times despite some genuinely friendly staff members. The location was fantastic, close to Grand Central Station, but it could get noisy at night. The dining options were limited and somewhat frustrating. Overall, it was a decent stay with some highs and lows.
Rooms
8.0
My room was spacious, clean, and beautifully refurbished, which made my stay comfortable.
Service
7.0
The staff members were a bit hit-and-miss in terms of friendliness. Some were very helpful, but others made us feel unwelcome by rushing the closing of the bar.
Location
9.0
The hotel's location was fantastic, just a short walk from Grand Central Station, offering easy access to various restaurants and amenities. However, the noise level at night was a downside.
Dining
6.0
The dining experience was a bit frustrating as the options were limited, and the service was not entirely smooth.
Facilities
7.0
The hotel had good cardio equipment and was well-maintained overall, providing a decent range of facilities.
Chris
United Kingdom,
March
2024
8.2/10
The hotel is centrally located just a few blocks from Grand Central Station, offering a comfortable stay with convenient phone charging areas and a large meeting table. The rooms were initially in need of some repairs, but after a complaint, they were cleaned thoroughly to a good standard. The service was excellent, especially from Andy who listened attentively to our needs and recommended a great local dining spot. The location is very central, near many attractions and away from the crowds of midtown. However, the initial room condition could be improved, and some broken items needed attention.
Rooms
7.0
The rooms, although initially needing repairs, were cleaned to a good standard after complaints.
Service
9.0
The service was excellent, with attentive staff and good recommendations for local dining spots.
Location
9.0
The hotel's central location near Grand Central Station and close to many attractions makes it very convenient.
Dining
8.0
I dined at Scottys Diner, just a minute walk from the hotel, which offered delicious meals.
Facilities
8.0
The hotel offers comfortable amenities and charging areas for convenience.
Ellen
United States of America,
November
2023
9.0/10
I had a great experience at this hotel. The rooms were very clean and spacious with a lovely walk-in shower, always well-maintained, and the location is awesome. However, there was a situation next door with a long-term resident causing disruptions late at night. The bedroom, large living room, and kitchenette setup was convenient and comfortable.
Rooms
9.0
The rooms were clean, spacious, and well-maintained.
Service
9.0
The staff was really helpful and friendly, always going the extra mile to assist with anything we needed. They overdelivered on several occasions, making our stay even better.
Location
9.0
The location was perfect, ideal for midtown activities with easy access to various transportation options. It's near Grand Central Station and a short walk to the busy Times Square area, offering a quieter retreat.
Dining
9.0
The dining experience was extraordinary, whether in the restaurant or through room service. The food was amazing.
Facilities
9.0
The hotel offers great facilities and amenities, ensuring a comfortable and enjoyable stay for guests.
Francis
United States of America,
November
2023
8.6/10
My stay at the hotel was fantastic! The rooms were lovely, and I had a full suite to myself with separate bedrooms, a lounge, kitchen, and en-suite—definitely great value for the money. The service was exceptional, and the staff even went above and beyond to make sure I was comfortable. The location was excellent, close to many attractions, and the dining experience was delightful. However, the facilities could use a bit of improvement.
Rooms
9.0
The rooms in the suite were lovely and had a full bath. Great value for the money.
Service
9.0
The staff worked out an alternative for me and went above and beyond in terms of compensation. I felt well taken care of.
Location
10.0
The location is excellent, right in the middle of everything and within walking distance of many sights.
Dining
8.0
The dining experience was superb, especially at the hotel restaurant. Delicious meals and generous portions.
Facilities
7.0
The facilities were good, but there is room for improvement.
Jim
United Kingdom,
October
2023
8.8/10
The hotel had wonderfully kept rooms with a wonderful view and spacious layout, although they were a bit smaller, the large windows and small balcony brought in plenty of light. The service was friendly and very helpful, assisting with directions and travel tips. The location was super convenient, allowing easy access to all tourist attractions. The dining experience, while excellent, was a bit pricey and required ID for charging to the room. The facilities were well-maintained and satisfying.
Rooms
9.0
The rooms were spacious and nicely appointed, offering a wonderful view and plenty of natural light.
Service
9.0
The staff was friendly, helpful, and knowledgeable, providing excellent service throughout my stay.
Location
10.0
The hotel's location was super convenient, making it easy to reach all the tourist attractions.
Dining
8.0
The dining was excellent, but on the pricey side and required ID for charging to the room.
Facilities
8.0
The hotel facilities were well-maintained and enjoyable, enhancing the overall experience.
Edgar
United Kingdom,
October
2023
8.6/10
The hotel offers spacious and clean rooms with a convenient little kitchen for breakfast. The service was exceptional, making our stay very pleasant and likely to make a return visit. The location is ideal, within walking distance of major attractions in New York, although the dining experience could have more variety. Overall, a great choice for a stay in the city.
Rooms
9.0
The room for 4 people was clean, huge, and had a comfortable bed.
Service
9.0
The service was top-notch, from check-in to daily interactions, very accommodating and helpful.
Location
9.0
The hotel is conveniently located close to major sights and within walking distance of key areas in New York.
Dining
8.0
Dining options were good, and it was easy to find a variety of food nearby.
Facilities
8.0
The facilities met our needs perfectly and added to the overall positive experience.
William
United Kingdom,
August
2023
8.8/10
I loved my stay at this hotel! The room was spacious, clean, and bright with fantastic amenities like a fridge, safe, and coffee maker. The view of the Empire State Building was breathtaking. The service was top-notch with friendly staff, but there was a bit of a hiccup with room requests. The location in Murray Hill was perfect for exploring the city, although there were some noise disturbances at night. The dining experience was great, especially ordering through room service, and the facilities were excellent overall.
Rooms
9.0
The room was spacious, clean, and bright, equipped with a coffee maker, microwave, and fridge.
Service
8.0
The staff was polite and friendly, making my stay enjoyable.
Location
9.0
The hotel's location in Murray Hill was great for exploring the city and enjoying the neighborhood.
Dining
9.0
The dining experience was fantastic, especially ordering through room service.
Facilities
9.0
The facilities were excellent and added to a comfortable stay.
Jamie
United Kingdom,
July
2023
8.8/10
My stay at the hotel was fantastic! The deluxe suite was very comfortable, clean, and spacious, and a big plus was that it was ready hours early. The service was excellent overall, although one staff member was a bit abrupt and forgot to book my emergency airport transfer. The location was the highlight, with an awesome rooftop bar boasting amazing views of the Empire State Building and Manhattan skyline, and all attractions, including Grand Central Station and good value restaurants, just a few blocks away. The dining experience was pleasant, especially at Scottys Diner and the Murray Hill Market, but having to show ID to charge to my room at an adjoining restaurant was a slight inconvenience.
Rooms
9.0
The deluxe suite was very comfortable, clean, and spacious.
Service
8.0
The service was excellent overall, with the exception of one abrupt staff member and a missed transfer booking.
Location
10.0
The best part of our stay was the incredible location, close to all attractions and featuring an awesome rooftop bar with stunning views.
Dining
8.0
The dining experience was enjoyable, with delicious options at Scottys Diner and the Murray Hill Market.
Facilities
9.0
The facilities were great overall, but having to show ID for charging at the adjoining restaurant was a minor inconvenience.
Michael
United Kingdom,
July
2023
7.4/10
The hotel offers spacious rooms with every amenity required but can be unbearably hot due to facing Lexington Ave and street noise. The staff is very friendly and helpful, although there is a 25% surcharge for a mandatory resort fee. The location is great, centrally located near Grand Central Station and Times Square, but it may not be ideal for those seeking a quiet residential area. The dining experience is convenient with options delivered to the room, but ordering can be a bit complicated. Overall, a comfortable stay with minor drawbacks.
Rooms
8.0
The rooms are massive and well-equipped, although facing Lexington Ave can lead to street noise and excessive heat even without the heating on.
Service
7.0
The service is very friendly and accommodating, with some additional charges like the mandatory resort fee which might impact the overall value for money.
Location
8.0
The hotel is centrally located near Grand Central Station and Times Square, making it convenient for exploring the city, though it may not be the quietest option for those seeking a peaceful residential area.
Dining
7.0
The dining experience is convenient with options delivered to the room, but the ordering process can be confusing at times.
Facilities
7.0
The hotel offers standard facilities ensuring a comfortable stay, although some aspects may not meet expectations in terms of overall value for money.
Sebastian
United Kingdom,
June
2023
6.8/10
My stay at the hotel was a mixed experience. The rooms were some of the largest I've seen in New York, and the view overlooking the Empire State Building was spectacular. However, the room was freezing even with the heat on high, and the malfunctioning mirror was a letdown for me.
Rooms
7.0
The rooms were spacious and offered a great view of the Empire State Building.
Service
8.0
David was exceptional in his assistance, making our stay more comfortable.
Location
9.0
The location was superb, within walking distance of major tourist attractions and offering stunning views.
Dining
5.0
I found the dining experience to be disappointing, especially with cold and incorrect orders through room service.
Facilities
6.0
The lack of basic amenities in the room was a drawback. However, the hotel is within close distance to various attractions, making it convenient for travelers.
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